Privacy Policy

Privacy Policy

Protecting your privacy and personal information is a priority for Le Château Pierrefonds. We implement safeguards in accordance with the Act respecting the protection of personal information in the private sector (Quebec's Bill 25).


This policy describes how Château Pierrefonds collects, uses, discloses, and protects personal information through the following website:


Site Web: http://www.chateaupierrefonds.com/

Person responsible for the protection of personal information

In accordance with Law 25, Le Château Pierrefonds has appointed a person responsible for the protection of personal information.


Any questions can be addressed to:


Data Protection Officer Email: service@maisonletincelle.com Address: 3839 Taschereau Blvd., Suite 201, Saint-Hubert, QC J4T 2G4

Consent

By using our website or services, you consent to the collection and use of your personal information in accordance with this Policy.


You can withdraw your consent at any time.

Personal information collected

We only collect the information necessary for our activities.


Via our website


We can collect:



  • name
  • e-mail
  • phone number
  • information submitted via forms


Certain technical information may also be collected automatically:


  • IP address
  • browser used
  • operating system
  • pages visited
  • visit duration

Use of personal information

The information can be used for:


  • to provide and improve our services
  • respond to requests
  • administer and improve our website
  • communicate with the user
  • ensuring security and preventing fraud
  • to comply with our legal obligations

Connection cookies (Cookies)

Our website uses cookies in order to:


  • to analyze website usage (e.g., Google Analytics)
  • to improve the user experience
  • to display relevant advertising (e.g., Meta Pixel)


Your browser settings allow you to manage or refuse cookies.

Service providers and international transfer

Some technology providers may process data outside of Quebec or Canada, particularly in the United States.


In these cases, we ensure that appropriate protective measures are in place.

Information sharing

Personal information may be disclosed:


  • when required by law
  • to provide our services
  • in the context of a business transaction


We do not sell your personal information.

Conservation

Personal information is retained only for as long as necessary for the intended purposes.


They are then securely destroyed or anonymized.

Your rights

You have, in particular, the following rights:


  • access to your information
  • data rectification
  • withdrawal of consent
  • deindexing when permitted
  • filing a complaint with the Quebec Access to Information Commission

Security measures

We use physical, technological, and organizational security measures to protect personal information against:


  • unauthorized access
  • the loss
  • l’utilisation abusive

Privacy Incident

In the event of an incident presenting a serious risk of harm, Château Pierrefonds will notify the persons concerned and the Commission d'accès à l'information, in accordance with the law.

Update

This policy may be modified at any time to reflect legislative or operational changes.


Last updated: July 30, 2024